Forum Notifications

Email Digest

To prevent users from receiving an email for every post/reply on the forum, we have set up an option for receiving daily, weekly, or monthly email updates.

To view/modify your preferences:

• Go to the Forums page and open a forum (e.g., Support Desk)
• Click the Profile button on the top right corner
• Go to the Edit menu in your profile (bottom)
• Find the section Forum Digest Preferences
• Check ‘Enable Forum Digests’

The digest will be sent daily by default, but you can change it to weekly or monthly using the drop-down menu.

If you still want to get notified of ALL activity as it occurs, check the box “Still get notified of new topics/replies …”.

Subscriptions

On any forum or topic, you can also click the Subscribe button to receive email updates for new topics/replies as they are posted.

View and manage your subscriptions from the Subscriptions tab in your profile.

When you create a topic or reply to a topic, a check box for receiving email notifications is checked by default. This subscribes you to that topic/reply. As long as you keep that checked, you will receive email updates.

Turning on the digest does not affect your individual subscriptions to Topics/Forum.