1 month, 2 weeks ago charles cruzeParticipant
This morning I attempted to install the App store update for DataGraph. When I attempted to open the updated program – I got an error message
“DataGraph.app” is damaged and can’t be opened. Delete “DataGraph.app” and download it again from the App Store.
I did delete and download again. Same message. I deleted, cleared the library of a couple of DataGraph associated directories and rebooted the computer. Downloaded again and still have the error message. Any suggestions about what to do next. I am in the middle of completing some reports and DataGraph is an important part of the process.1 month, 2 weeks ago dgteamModerator
Charles – Unfortunately, this is a known issue with 4.7. We are posting announcements on this thread.
If you have not completed a trial before you can download from our site to get a trial version working now. Or email us firstname.lastname@example.org with your serial number and we can get you up and running until 4.7.1 is out.1 month, 2 weeks ago davidModerator
Just got a notification from the Mac App Store that 4.7.1 was approved and should be available very soon. It can take a little bit of time to propagate through the system. This should fix things, since the issue was truly simple. 4.7 is very stable, and has a lot of new features.
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