Text loss

[peng wang]

Dear dgteam,

I met some problem when I copy figure from DataGraph to Keynote through Edit-Copy Figure, some text was lost. I don’t know why, because some figure will not, some does, and no matter how many times I try. However, I can export the correct figure through File-Export Graphic.

Here I attached the example.

Thank you!

Best wishes,

Peng

 

[dgteam]

That is strange behavior.

Does this happen when you try different fonts?

How about if you paste into preview? (copy figure and then open preview, and select new from clipboard)

 

[wilhershberger]

Just as a point of reference, this is not happening on macOS Mojave with the latest, non-beta version of DataGraph and Keynote.

[peng wang]

Thank you for the suggestion. When I updated system to macOS Bis Sur 11.2, the error disappears. Before the system I used is a beta version of macOS Big Sur, that should be the problem. Sorry to bother you.