blank command pane

Tagged: compatibility, version

This topic has 2 replies, 2 voices, and was last updated 1 year, 2 months ago by dgteam.

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June 18, 2023 at 7:04 pm #11780
kieffmeister
Participant
I am trying to open .dgraph files that I made about 10 years ago, and they appear incomplete. For example, the command pane is just blank. Some functionality is preserved, but the graphics control is completely lost. This would seem to be a version incompatibility issue. Is there a way to convert file created using an old version app?

Thx!
July 7, 2023 at 6:45 pm #11849
dgteam
Moderator
Could you email us a zip copy of the file? Old files should open in the newer version, so it would be interesting to see why it is not working. We also may have an older version available that we could convert it for you.

Send to help@visualdatatools.com.
September 3, 2023 at 2:36 pm #12092
dgteam
Moderator
FYI – The current Beta version of DataGraph should fix this problem, as will the next release, version 5.2.
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