Beta crashes on start

[richardParticipant]

I can’t start the beta version anymore. The only way to use dgraph is to “downgrade” to the 5.0 stable version. Any new beta does not start (pops up in the Dock and closes after about 5sec), this is the case since February. Thought it might be a specific feature in the beta, but continues even with newer beta releases…

[dgteamModerator]

Thanks for reporting.  We certainly want to get this working for you.  On our end, it is working so it could be an OS issue. What version of the OS you are using?

FYI – Our goal is to support macOS 10.9 or later, but sometimes we have to go through hoops to keep working effectively on the older OS versions.

Anyone else have this problem?

[richardParticipant]

Its macOS 12.3.1. It kept on working until some beta version beginning of April. Any logfile I could provide since there is no error message?

[davidModerator]

Try to go into the Terminal and do

/Applications/DataGraph.app/Contents/MacOS/DataGraph

See if anything is reported back. What you are doing is to launch DataGraph with the standard output going to the terminal rather than some log file accessible through the Console appliation.

[richardParticipant]

OK, so what’s new now: The beta (5.01beta) runs! But opening an existing file gives:

zsh: segmentation fault  /Applications/DataGraph.app/Contents/MacOS/DataGraph

Probably the file was auto-loaded on startup the last time I tried which caused dgraph to crash. Now that it does not automatically load, dgraph beta starts and I can do everything, except loading that file.

The file contains not too much data, some columns and function columns, maybe a dozen graphs etc… It works fine with the 5.0 stable version, but not with the beta version. So maybe some change to some function in the beta, which does not properly work anymore.

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