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Hi
I randomly get and odd character appearing on the text label (hashtag and black border as seen on the image below), mainly on the y-axis. It’s very strange why it appears on the eps output and it is not visible on the Datagraph window.
The only way to remove the odd character, I need to take the file into illustrator.
Please advice if this can be fixed?
Thank you
We have been testing the eps output and cannot replicate this issue.
If possible please email a file with this problem to our help email. You can access the email from the DataGraph Help menu. That would help us to diagnose what is happening. Thank you!
In case anyone else has this issue with EPS files, this problem seemed to be related to a missing font and is not an issue with DataGraph. DataGraph calls the macOS system to create the EPS files, and this could be a bug in the OS.
The problem was solved by using an SVG file format instead. The SVG is format is a vector based file (like EPS) that can be edited in other graphics programs.
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