Odd Character

[loa1]

Hi

I randomly get and odd character appearing on the text label (hashtag and black border as seen on the image below), mainly on the y-axis. It’s very strange why it appears on the eps output and it is not visible on the Datagraph window.

The only way to remove the odd character, I need to take the file into illustrator.

Please advice if this can be fixed?

    

Thank you

[dgteam]

We have been testing the eps output and cannot replicate this issue.

If possible please email a file with this problem to our help email.  You can access the email from the DataGraph Help menu.  That would help us to diagnose what is happening.  Thank you!

 

[dgteam]

In case anyone else has this issue with EPS files, this problem seemed to be related to a missing font and is not an issue with DataGraph.   DataGraph calls the macOS system to create the EPS files, and this could be a bug in the OS.

The problem was solved by using an SVG file format instead.  The SVG is format is a vector based file (like EPS) that can be edited in other graphics programs.