Bug displaying # and data associated

[jordan]

I am running the current Beta and it appears that I am also having this strange windowing behavior.

[dgteam]

We never could replicate the bug (when we opened your file we did not see the problem) but we thought we had isolated the issue.

Does this happen only when you open the file?  Or when you scroll or resize graph does it snap back to what it should be?

Could you resend a file that has this problem to help@visual…?  Along with any description of what steps might lead to this.

 

[eric alvarez]

The problem has reappeared on my side! There was an OS update recently (10.14.6). It seems to have triggered the bug.

I have done some tests and the bug appears when I start scrolling. When I open a file with too few data to be able to scroll all is fine.

Edit: to be clear, the file is fine at the time I open it. The bug appears when I start scrolling. I use an old Microsoft mouse with a scroll button and a cable (if it may helps).

• This reply was modified 3 years, 4 months ago by eric alvarez.
• This reply was modified 3 years, 4 months ago by eric alvarez. Reason: details

[eric alvarez]

Any update on this (little) issue? 🙂

[dgteam]

We are still working on it.  Hope to have it resolved very soon — before we release 4.5.

[eric alvarez]

About the latest Beta.

“10/18 : Fixed an issue with the table where the row column was not displayed properly when scroll bars were turned on.”

I suppose it was relates to this issue.

Nothing has changed on my side however. I tried different files and I turned off/on the computer.

Just to let you know : )

[dgteam]

Thanks for the heads up!  We are realizing now we have not fixed yet for all cases — and with a separate mouse that seems to be one trigger.

The good news is that we can replicate the issue on our end.  For example, on one of our laptops the problem does not happen with you have the Scroll bar general setting to ‘When scrolling’

If you change the setting to ‘Always’ – the lines are off sync.  Anyone with this ‘Always’ setting might be able to fix the issue by changing to ‘When scrolling’ — but will not fix for all cases.

So, we are continuing to work on this.  Stay tuned.

[eric alvarez]

It works for me : ) Have tried with different files. Great work! Thanks.